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About Us

There is a Solution for Everything.

Fusion Global Services
Since 2016

FGS take processes apart, rethink, rebuild, and deliver them back working smarter than ever before.

FGS is an integrated telecommunication outsourcing company dedicated to providing creative business process solutions. Headquartered in Egypt, we have been tailoring our high-quality services to the specifications of a diverse set of clients and businesses from a wide range of sectors across the globe.

Our services include, but not limited to, call center services, technical chat support, technical email support, software solution. In addition data entry services and even more.

Backed by a huge multi-skilled and multi-national team of unique calibers, FGS leverages state-of-the-art technologies and latest trends in order to develop solutions that are creative, innovative, and of world-class quality, which empowers your business to go to the next level.

FGS is established on the foundation of trust, where we constantly nurture the valuable trust of our clients garnered through providing nothing short of perfect quality, at the right time, every time. Thanks to our proven track record of success, our clients turn to us time and time again.

Our Commitment

Core Values

The FGS team understands the importance of our clients’ bespoke requirements. Yet our commitment to our people, societies and the environment embodies our values of fusion between all stakeholders and achieving successful interactions together. We pride ourselves on warm, friendly collaboration and stellar communication flows. Our services are always expanding and there is no such thing as a problem too small for our teams.

Our culture is one of conducting excellent business without negatively effecting the needs of future generations. With our commitment to localized CSR, sustainability and a conscious approach to our operational activity we are proud to share our reputation of ethical business practices with our partners.

Business environments are never static. Rarely does any industry sector see security in Macro environments. With this in mind FGS is pioneering flexible approaches with our clients to respond to market changes and transfer this quickly to our tailored service packages. Our commitment to high dependability means ‘change’ is now our trigger for innovation.

Our quality commitment to you is our number one core value. Your business expectations allow us to become an extension of your organisation to meet the challenges that you may face. With a liberal, people-centered workforce of highly skilled agents and management team, our solutions will alleviate the specific challenges you face quickly and smoothly. With our out of the box technological capabilities and our commitment to operational excellence.