In our services, we create a SELLING POINT not SALES-CENTERED objective.
you don’t need the full package when you lack a single business feature for operational excellence. Our goal is to create the exact needed solutions and gain business trust which is the key for our sales growth.
Many outsourcing companies present services in one fixed-term that won’t apply to all the client needs or cover unneeded services. We guarantee you unmatched understanding of your business process needs.
FGS business process solutions:
Quote to Cash Services
FGS presents global trusted solution for this challenge by applying flow of automated business processes in our services starting from
Selection & Configuration – of the products and services to be provided through our detailed recommendation to reach the suitable combination for your business and give them a right hand to adjust and set the future combinations.
Pricing & Quoting – It’s not enough to state fixed pricing of products & services combination for customer acquisition and deals submitting when little changes can maximize the benefits by setting carefully-calculated promotions and discounts and present the deal risk-free in-time on your outcome without the tiniest possibility of errors.
Propose & Contract – from setting the contract terms carefully, negotiate the details ensuring the visibility of conditions and towards reaching an agreement that create a win-win situation.
Order & Renewal – the operations start to meet the agreement terms in pricing, quotes and product\service requirements, after processing the order successfully it comes to the final steps of delivery and follow-ups to ensure the customer retention with a flexible for better agreement that will increase the number of products and the effective combination of orders requested.
Billing & Collection – the most efficient step of the process, the exact billing is sent to customers after the order schedule starts and according to the quote stated, we capture the order detailed information from invoices regarding the exact value if it’s subject to discount or long-term collection then we allocate the cash flow statements with revenue to deliver the updates directly to your
Analysis & Forecast – to support your finance team because without reliable forecast and analysis you can't ensure the efficiency of the customer experience which we assure you to present after every customer journey fulfilled.
Source to Pay Services
To maintain sourcing and procurement operations it means making decisive decisions with your capital, so make sure you’re making precise and effective ones, here comes our 2nd business process trusted solution “Source-to-pay” we follow as a framework in our processes to cover your business needs starting from…
Selection – Search for a wide range of suppliers with detailed insights and analytics to reach the most qualified leads that follow the regulatory standards and maintain financial stability during the contraction with detailed and updated suppliers’ profiles.
Sourcing – Identify the most suitable choice of suppliers then it comes to engaging the best offered among them to supply the material of final product\service with cross-functional data providing that ensure end-to-end and fast actionable decisions.
Contracting – Initiate requests, negotiate and review terms with amendments tracking to sign and achieve a reliable compliance of supply stored in managed system that provide updates and expirations alerts.
Purchasing – the integrated system manages the supply of goods/services in compliance with the workflows agreed and approved through formal buying order applied to the accounts payable automation.
Payment – Converting tangible paperwork of invoices into automated version that applies to the automated system and ensure the invoices balance accuracy to launch payments and update accounts payables.
Record to Report Services
It’s not about the amount of Data provided by your operations that indicates your performance as it’s how your data can create powerful insights that shape your business resolution and meet deadlines and ensure books efficiency for external stakeholder and this is fulfilled by a complete process starts with…
Recording Transactions – According to Accepted Accounting Principles, all the business transactions are being processed and recorded. A process that keep sales, expenses, revenue and income all documented accurately in a balance.
Closing Entries – at the end of the accounting cycle by transferring the balances to permanent entries of financial statements.
It may come to your mind to say...
“How can Source-to-pay save capital & resources when it’s the same amount of supply made in the same quantity and price for service production?”
When it comes to resources you don’t make savings directly using Source-to-pay as you apply to the spend analysis and analytics to re-allocate your resources in the most effective ways that improve your supply quality and cost effective rates in selection, ensure required terms in contraction through predicted analytics of demand and ensure supply chain efficiency till the expiration of contract. A way better for both the organization and the suppliers to connect for better performance in exchanging business capitals successfully.
“Is it just for spend effectiveness to apply source-to-pay in business processes?”
There are many benefits beside the better spend, you have ONE unified platform that provide powerful insights and insights that improve visibility in your procurement activity. It improves the quality control of supply, the compliance of data, supply and payments to avoid financial miss or regulation errors.
“This is great! But how can I know that my business process isn’t efficient?”
As a business you’re going to notice it across different departments and let’s demonstrate some signs of inefficiency infection in…
Sales department – when it comes to pricing and quoting negotiation, the process is defective when they miss customer renewals, when customer needs are not given a priority especially when you’re improving or changing your product\service catalogs beside delays in getting quotes slower than competitors in respond to customer request. Including other factors of unprofessional presenting of quotes.
Finance – when they lack visibility in company’s spending or revenue across all lines of business, they track and collect invoices to create accurate revenue forecasts for the board and shareholders as well, it may take long time or include errors.
Legal – when they can’t control corporate risk like losing legal rights in necessary terms of sales contracts to close sales or lack of visibility in contract changes.
Operations – when they aren’t considering efficiency and cost as a vital concern especially if the product\service is growing in term of sales and when they use the traditional legacy systems.
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Fusion Global Services
We are a multinational startup company located in Egypt specializing in BPO services. Our telecommunication outsourcing solutions exceed our clients’ expectations with the main focus to provide offshoring opportunities and tailored solutions..