IT Advisory
We have unique experience in Business Administration, Computer Science and Information Technology that will scope on your project with (strategies & roadmaps) and provide guidelines to make the best use out of your IT infrastructure and meet the exact IT requirements needed for your business processes (like: maintaining larger workforce or meet the increasing demand) and fix all the technical issues that interrupt your operations.
Data Management
You need to establish your own Application programming interface (API) and use Data Migration to have one unified data platform as a source for both internal applications in the form of master data which is essential to do their assignments and a source for external communication to clear their inquiries with meaningful answers. The platform includes structured, unstructured, streams and feeds in Data Hub empowered by our digital tools of analytics, robotic process transformation, SMART MIS and ETL.
Software & Applications
FGS has IT solutions in selling software as a services (SaaS) in lowest price and highest quality to help our clients maintain higher product support with roadmap planning, we offer Desktop solutions like MPI management, Utility\Support tools and Desktop management software. Offer Web solutions like Database Architecture, websites, web portals and Single page applications. Mobile solutions like IOS & Android applications. Beside platforms that will engage your customer with user-friendly experience without face-to-face interaction to solve his own issues like Self-help technology and 360-degree view which create a database for your customers through any connections they make with your company through inquires, signups or purchases.
Product Optimization
The key to competitive advantages in market, it gives you deep insights of your current product situation to provide better service and ensure high quality through our product initiatives of re-designing, testing, quality assurance, product release management, maintenance and end of life support. These services are all offered under the name of Product Value Engineering. With our collaboration in optimizing products your team will focus on the core activity of production and delivery.
Support Services
FGS has a wide master planning experience, with an enviable record of accomplishment focusing on availability and increased adoption. We strive to surpass our client’s expectations to cover all their IT needs.
The entire Technical services are followed with complete support through:
- DevOps – Which ensure automating the collaboration between our software team and IT teams to release your reliable software and requested platforms in the meantime.
- B2B Technical Support – To be all the time and through all transformation phases of set-up, configuration and implementation.
- TechOps – To test and moderate the final product of digital platform to fulfil zero incident framework as we predict and detect the incidents of shutdowns using Artificial intelligence and predictive analytics.
- Specialized Service Desk – Based on the services provided, a team of to manage and follow incidents and service events to increase communication functions with you and your customers.
